What is a trigger condition used for within an Engage survey?

A trigger condition in the context of an Engage survey is designed to determine whether an endpoint should receive a survey based on specific performance metrics or indicators. This is important because it allows organizations to target their surveys more effectively, ensuring that they are only sent to endpoints that meet certain criteria deemed relevant for the survey's purposes.

By establishing these trigger conditions, organizations can manage their surveys with a focus on more significant data collection, filtering out endpoints that may not provide useful input. This targeted approach also enhances the quality of the survey responses and the insights derived from them. Trigger conditions effectively link endpoint performance with the engagement process, enabling tailored interactions based on end-user experiences or system status.